Refund policy

We offer refunds on purchases made of the goods offered on our Website. To qualify for a refund, you must submit your request to us within 30 days of the delivery date by contacting us via the Website.

Keep in mind that Simple Kneads will only refund the customer due to dissatisfaction based on taste or texture and/or manufacturing defects on one pack. However, Shipping Insurance will cover any damage to your bread box that was not directly the fault of Simple Kneads. You will find the option for Shipping Insurance at check out from $1.55 per order. 

*You are not required to ship your purchased goods back to us to receive a refund and there is no restocking fee. Refunds requests generally take up to 3 days to be processed.